MrQ

Our Review

License and Reputation

The MrQ brand is owned by Tek Fox Ltd, who are licensed by the UK Gambling Commission.

A license should be your starting point when searching for any gambling site in the UK. Regulation is this country is strict and all licensees must follow regulations to ensure proper consumer protection. This covers areas like responsible gambling – all operators must provide tools to customers so they can set limits on their gameplay – account security to protect your personal information, and integrity in the games themselves to ensure you get fair odds. You can find out more about this here.

Player reviews also give a useful insight into the quality of the experience at MrQ and its no exaggeration to say that this site has one of the best reputations of any we have listed. On TrustPilot it scores an average of 4.1/5 from 11,255 reviews with 65% scoring it 5/5. This is a big endorsement of the quality of service from this operator. Most sites score quite low on TrustPilot with negative feedback more common than positive. In particular customers mention the professionalism of the support team and the speed of withdrawals.

A great start then as it appears MrQ has an unrivalled reputation in the industry!

Website

MrQ runs on an independent platform which means the experience here is unique. There is a browser-based version and a mobile app. They both look great with a distinctive mix of whites and bright blue and pink colors, clear text and game logos, and good usability. You can find your way around the games, account area and important information pages easily. There is also a blog section that is fun to browse with articles about some of the sites most popular slots and how to play them.

Registration is a simple 3-step process at MrQ taking just a few minutes to complete. The form is really easy to follow and you are prompted to set your spend limits before you can even deposit which is good responsible gambling practice.

Games

Online Slots

After launching with a relatively small slots selection, MrQ’s catalogue has been growing fast and now numbers well over 1,500 games from around 40 providers including NetEnt, Pragmatic Play, Play n Go, Big Time Gaming, Nolimit City, Blueprint Gaming, Relax Gaming, Push Gaming and Light and Wonder.

You can list the full catalogue or use a search bar to find your game of choice. There are also some filters like ‘New’, ‘Jackpots’, ‘Megaways’ and ‘Slingos’. For jackpot fans there are over 100 to choose from including Mega Moolah, Jackpot Kings, Eyecon games like Fluffy Favourites and Must Win jackpots from Skywind. The Slingo list has around 50 games like Slingo Starburst and Slingo Cleopatra, and the Megaways list has 80 or more including classics like Bonanza Megaways and Wolf Blaze Megaways.

So, not a bad selection. Some popular smaller studios aren’t represented, but there should be enough for most slots fans to enjoy here.

RTP Rates

Return to Player rates on all games at MrQ are very good. It is their policy to always set games to the maximum available RTP. This is important because some sites set games to lower than optimum RTP to increase their margin. We have checked many games at this site to see how they are configured and they are always at the maximum.

Here is our pick of some of the best slots at MrQ.

Slot Game	Developer	Paylines	RTP	Volatility	Max Win
Golden Catch	BTG	117,649	96.53%	High	31,430x
Nitropolis 4	ELK Studios	4,096	94%	High	50,000x
Lobstermania Slingo	Gaming Realms	1,024	96.44%	Medium	1,024x
Wild Swarm	Push Gaming	20	97.03%	Medium-High	3,050x
The Dog House	Pragmatic Play	20	96.51%	High	6,750x
Gronks Gems	Hacksaw	Cluster Pays	96.24%	Medium	7,500x
Fluffy Favourites	Eyecon	25	95.39%	High	5,000x
Myth of Dead	Play n Go	10	96.2%	Medium	3,,000x
9 Pots of Gold	Games Global	20	96.24%	Medium	2,000x
Fishin Frenzy	Blueprint	10	96.12%	Low-Medium	5,000x

Live Dealer

Live tables at MrQ are provided by Evolution Gaming and Pragmatic Play. These are two very popular studios and their products are top class. Open any Evolution game and you can browse their lobby with 100s of blackjacks, roulettes, sicbos, baccarats, hold ems and popular gameshows like Monopoly Live and Crazy Time. The Pragmatic Play lobby is less busy but still has some great games including a gameshow version of their popular slot, Sweet Bonanza.

Most slot sites we review feature live tables from these 2 providers and it’s enough for all but the most hardened of table games players.

Bonuses

Sign Up Deal

MrQ’s current offer is 100 spins on Gameburger’s Fishin’ Bigger Pots of Gold slot. You need to put £20 down and spins are worth 10p each. Most of important of all, your winnings are paid in cash. That means no wagering requirements. And in this case, no cap on what you can win. This is a high variance slot with a max payout of 22,826x, so theoretically you could win £2,282 in cash form one of your free spins.

Whilst there is no big deposit match to go with the spins this is still a good deal and the chance to play some free games on a good slot without the hinderance of strict wagering terms.

Other Bonuses

You can browse a list of current deals for players at MrQ on their promotions page. It’s not a particularly stacked schedule, but importantly all the free spins deals are like the sign-up offer – no wagering requirements and no max win. You can get 20 spins on Pear Fiction’s Squealin’ Riches just for verifying your mobile number. Or 100 spins on Blueprint’s Fishin’ Frenzy The Big Catch when you refer a friend. There is also a daily roulette prize wheel for any player who has made a deposit where you can win more free spins.

These are nice offers but I noticed that there are no deposit matches which is quite unusual for a slot site. It perhaps shows that MrQ is a softer gaming experience, understandable when you consider its roots as a bingo site.

Cashier

MrQ has a few payment options – debit card, Paypal, bank transfer or pay by mobile. There are no fees and the minimum deposit is £10. Remember, you need to put in £20 if you want to take advantage of the current sign-up deal.

Payment Option	Min Deposit	Deposit Fee	Min Withdrawal	Withdrawal Fee
Visa, Mastecard	£10	No Fee	£10	No Fee
Paypal	£10	No Fee	£10	No Fee
Bank Transfer	£10	No Fee	£10	No Fee
Pay By Mobile	£10	No Fee	N/A	N/A

The site is also noted for its very good withdrawal times. Most small withdrawals are approved instantly. This is backed up by many of the reviews from TrustPilot that comment on the speed of payouts. This makes MrQ one of the fastest paying sites in the UK.

Before your first withdrawal is made you may be asked to verify your ID, age, address and source of funds by sending in scans of personal documents. This is part of UK law to prevent fraud and promote responsible gambling. You will be asked to send documents by email. I prefer the sites that allow you to upload via your account page but it’s a small quibble. The help page says verification takes 1 to 2 business days which is faster than many sites. And again, that timeframe is backed up by real player comments on TrustPilot.

Customer Support

MrQ has good quality customer support as 1000s of players attest to on TrustPilot.

There is no phone line, but you can contact the team, who are very friendly, on live chat or email. I’ve noticed that their live chat has become less accessible in recent years – there is no site-wide link to open it. Instead, links only appear in Help articles where a support agent is required (according to them). In short, MrQ are trying to push you into looking for answers in the Help section before you speak to someone. To be fair, the Help articles are very comprehensive, but I think a return to better access to live chat would improve the experience.

Summary

MrQ is one of our highest scoring slot sites for good reason. It combines an excellent product with a great player experience. The game catalogue has improved significantly in recent years and is growing all the time, and with the highest RTP rates on offer, it gives you better value than many rival casinos out there. Withdrawals are fast with no fees and the support service is efficient and professional. The addition of a few more payment options could improve things and there are still a few game providers to bring into the catalogue, but these are small points that do not spoil the overall impression that this is a top quality slot site.