Blackjack City

Our Review

License and Reputation

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Website

The Blackjack City casino website is nothing spectacular, but it certainly gets the job done. 

A predominantly black and gold colour scheme doesn’t catch the eye – but it does reduce strain when playing at night. The layout is fairly standard, making use of both a horizontal navigation menu and a tree on the left-hand side. 

Strangely, the desktop site frequently references downloading from the App Store, even though Blackjack City doesn’t actually offer an app. I even confirmed this with the support team, since I thought I was going crazy.

Still, you don’t need an app, as the website is mobile responsive and functions perfectly well on smartphones and tablets. 

Games

Over 100 developers contribute to the Blackjack City casino library, which stands at just under 2,900 games. 

Despite the casino’s name, most of these are slots. However, they are supported by a strong live casino, which includes game shows and table games – including Blackjack – from three separate providers.

You’ll also find all kinds of crash games, bingo, keno and video poker titles. There’s even a few scratch cards, including one based on the popular Fishin’ Frenzy slot. 

Online Slots

A collection of 2,675 slots awaits Blackjack City players. As clichéd as it is to say, there really is something to suit all tastes. 

Looking for old-school penny slots? No problem, games like Savanna Stampede are available for 1p per line. Want high stakes games instead? Try Big Bass Day At The Races and spin for up to £250 per play.

Music enthusiasts can enjoy titles like Jimi Hendrix and Guns ‘N Roses by NetEnt, or Kiss Reels Of Rock from Play’n GO. While history buffs should look out for Gladiator Clash, Egypt Megaways and Aztec Wilds.

You won’t be short of innovative mechanics, either, thanks to hundreds of Megaways, Gigablox and Infinity Reels slots. And all-time favourites like the Rainbow Riches, Money Train and Rich Wilde games are all present too.  

Jackpot Slots

Another huge plus point for Blackjack City casino is the number of progressive jackpot games available. It’s just a little disappointing that the lobby doesn’t feature a quicklink to view them all.

The most notable are 12 of the Mega Moolah series. As I’m sure you’ll know, this particular life-changing prize pool has been known to grow to eight-figures on several occasions.

Additionally, look out for 20 Dream Drop games from Relax Gaming. My personal favourite has to be Money Train Origins. But they’re all fun, promising million pound payouts, as well as more frequent smaller jackpot wins.

There are four WowPot games buried within the library, too.

Live Dealer

The live casino features more than 90 options, and I particularly like that the homepage has a dedicated section for “High Stakes” games. This makes it easier for high rollers to spot the VIP tables.

Premier suppliers Pragmatic Play and Evolution contribute their entire catalogues to the library. That means you’ll have access to the most popular game shows, such as Crazy Time and Sweet Bonanza CandyLand.

However, these two providers are ably assisted by up-and-comers OnAir Entertainment. I particularly like their hybrid roulette games, broadcast from real casinos around Europe.

Bonuses

The welcome bonus at Blackjack City casino is among the biggest you’ll find in the UK. 

On the flip side, there’s no loyalty program. Nor are there any reload bonuses. However, you’ll still have the opportunity to pick up daily rewards, as you’ll discover shortly.

Sign-Up Deal

Kick things off with a 100% deposit match bonus worth a maximum of £300. What’s more, you’ll receive 25 free spins on the NetEnt classic Starburst. 

The Ts&Cs of the Blackjack City sign-up bonus are straightforward, with a 40x wagering requirement and a minimum deposit of £20. Your bonus funds expire in 30 days, and the spins must be used within 72 hours.

A maximum bonus bet of £5 is imposed, while winnings from free spins are limited to £100.

Expert Opinion: “It’s worth pointing out the generosity of this offer – there aren’t many casinos in the UK with better welcome bonuses. Casumo and PlayFrank provide 100% deposit matches, but only up to £100. While 10bet casino offers £250, but it’s a 50% match.”

Bonus Wheel

Regulars can secure random daily bonuses by spinning the Bonus Wheel. However, you can’t play unless you’ve made at least one real money deposit.

It doesn’t cost anything to try your luck. Prizes include bonus credits, free spins and other goodies.

Prize Draws

Blackjack City casino is known for its ongoing prize giveaways.

Weekly £500 Giveaway

Every week, Blackjack City randomly awards ten players £50 each. For a chance to win, simply play your favourite games.

For every £40 wagered, you’ll earn a point. Collect 100 points and you may claim a “Mini” ticket to the weekly prize draw.

There’s no limit on the number of tickets, but you’ll need to deposit at least £100 during the week in order to qualify. 

Win a Safari Holiday

Every three months, there’s a luxury holiday to South Africa up for grabs. Or, if you prefer, an alternative prize worth £10,000.

The mechanics are similar to the weekly giveaway. Spend £40 on games to collect a point. However, if you save 250 points, you can claim a “Major” ticket, entering you into this draw instead.

You must deposit £500 in any given month to qualify for this giveaway.

Annual £30,000 Giveaway

The “Mega” draw runs from February to January, with a cash prize of £30,000 for the lucky winner.

To claim a Mega prize draw ticket, earn 500 points. Deposit at least £1,000 in any single month during the promotional period to qualify.

Cashier

There’s a strong selection of deposit and withdrawal options at Blackjack City, as you’ll see from the table. 

[TABLE]

Deposits

The minimum deposit requirement of £20 is a touch higher than some UK casinos, but it’s still a reasonable amount. 

High rollers are limited to a maximum transaction of £7,500 until they’ve completed the verification process.

The only negative here is the lack of PayPal deposits. But with so many other choices, including instant bank transfers, it shouldn’t be missed.

Withdrawals

The minimum payout requirement is also £20, though you can’t request a withdrawal until you’ve gone through the verification process. This shouldn’t take more than a couple of days at most.

Once complete, the standard withdrawal processing time is up to 48 hours. In reality, though, it’s usually less. 

Payout times then vary depending on your banking method. Some, like Neteller and Skrill, will be almost instant.

Customer Support

Blackjack City offers a searchable “Help Centre” which covers the most frequently asked questions and is genuinely useful. 

If you really need to speak with support, there’s no telephone number. But you can email support@blackjackcity.com, or contact live chat 24/7.

Expert Opinion: “I took my place in the live chat queue at 5.30am, fully expecting nobody to be around. However, I was fourth in line and only waited around ten minutes to speak to an agent. For that time of day, I felt that was pretty good.”

Summary

Blackjack City is one of around 30 White Hat Gaming casinos, either owned or white labelled. So you know exactly what you’re going to get in terms of a user-friendly website and cashier.

Where this particular brand really excels, though, is the game library. With a little under 2,900 titles, from over 100 different suppliers, it’s just so diverse. Whether you’re looking for penny slots or VIP live dealer tables, everyone is catered for.

I also want to acknowledge the welcome offer, one of the biggest you’ll find in the UK, and the company’s clear commitment to responsible gambling.