About Grace Media
Grace Media is a white label operator, who along with their technical platform partner, Markor Technology, provide B2C services to businesses who want to enter the gambling market in the UK and other European jurisdictions where Grace Media are licensed. In 2020 Grace Media took over a very popular portfolio of sites run by Nektan Ltd. You may still here these sites being referred to as Netkan casinos, though that company no longer exists.
- Name: Grace Media
- Head Office: Sovereign Place, 117 Main Street, Gibraltar, GX11 1AA, Gibraltar
- UK Gambling Commission Account:
Grace Media is seen as a trusted operator and their casinos are popular for the quality of the service they provide. Here is a bit more about what to expect from a Grace Media site.
Simple Websites
If you look at more than one of the Grace Media casinos you’ll soon notice that they all follow the same simple design format, though the colors and logos change each time. It’s very easy to navigate these sites and find what you need. It also makes for a familiar environment each time you move should you choose to play at more than one Grace Media site. On the other hand, it can make things a bit boring, unlike the set up on other white label platforms like White Hat Gaming for example, where there are much more diverse themes and styles.
Quality, Not Quantity, Of Slots
These sites are all about slots. But whilst the lists offer quality with many big name providers represented, they don’t have the strength-in-depth of an operator like Skill on Net for example, whose lists number 7,000 or more games.
Instead, Grace Media sites have something like 500 to 1,000 slots to play, from around 50 or 60 providers. Typically, you’ll see slots from names like NetEnt, Games Global, Big Time Gaming, Play n Go, Pragmatic Play, ELK Studios, Gaming Realms and Red Tiger. That’s enough for many casual players, but if you are interested in a more diverse catalogue, you’ll need to try elsewhere.
Not Much Live Dealer Action
Grace Media sites were built for slots and bingo players first and foremost, so they don’t cater much to the table game and live dealer fans. You will normally find a limited selection of 10 or 20 live tables from Ezugi, and a handful of traditional RNG table games from Pragmatic Play.
3 Step Sign Up Offers and Networked Promotions
Sign up deals at Grace Media casinos are often good. However, they may be spread over the first 3 deposits. So, the headline figures might say you can claim anything up to £500 and 150 spins but check the breakdown of the deal to see how it looks on each of your deposits, and the wagering terms too.
Typical wagering terms at Grace Media casinos are 30x the bonus plus deposit value, which is about average. Free spins winnings normally come with a 30x wagering requirement too, though from time to time you will find a ‘no wagering’ free spins deal too.
Live Chat Customer Support
Customer Support at Grace Media casinos is provided via live chat, email or SMS. There is no phone support. The same team services all the sites and they work form 7am or 8am through to midnight for most casinos.
This is an adequate level of support. Live chat is initially answered by an AI bot but they will put you through to a real agent if you request it which can take up to 5 minutes.
Responsible Gambling
According to the terms of their UK license Grace Media casinos must allow players to set limits on their play time, deposits, losses and wagering, though tools set up in their account page. These sites are also part of the GAMSTOP self-exclusion program through which a gambler can exclude themselves from ALL licensed gambling sites in the UK.
In conclusion, Grace Media casinos offer a simple, no fuss option when choosing where to play your slots. They are easy to use, provide a wide choice of games, and generous bonuses. Customer support is of a reasonable standard. There could be more payment options but minimum thresholds are favourable and fees are minimal.
In conclusion, there are many reasons to choose a Skill on Net site for your next casino including quality and trustworthiness. But perhaps the biggest of those is that packed game list that outshines most other sites in the UK across for both slots and live dealer.